Organisations that can help
We understand that it is sometimes difficult to go to the police about hate crime. If you are a victim of hate crime or know someone who is, there are various support agencies in place to support and offer guidance.
ChildLine is the UK’s free 24 hour counselling service for children and young people, available by phone on 0800 1111 and online at www.childline.org.uk.
ChildLine deals with any issues which cause distress or concern to children and young people including child abuse, bullying, self harm, substance misuse, parental separation and pregnancy. The website also provides help, support and advice on a large range of topics which are a concern to children and young people.
ChildLine Advice packs
Citizens Advice Bureau
Citizens Advice Bureaus provide free, confidential and independent advice from over 3,000 locations including in bureaus, GP surgeries, hospitals, colleges, prisons and courts. Advice is available face-to-face and by telephone. Most bureaus offer home visits and some also provide email advice.
Crimestoppers is an independent charity helping to find criminals and help solve crimes. They have a phoneline you can call to pass on information about crime anonymously; alternatively you can send us information anonymously via this website, using their Giving Information Form
. Callers don't have to give their name or any personal information and calls cannot be traced.
Telephone: 0800 555 111
Equality & Human Rights Commission
The EHRC has a Helpline to give information and guidance on discrimination and human rights issues. You can contact them by telephone, text phone, letter, email or fax. If you are contacting by post about an issue for the first time, please do not send any documents with your letter. They will come back to you to let you know what documents they will need to see. The helpline offices do not accept visitors and only provide a phone and correspondence service. They are not able to provide face to face advice.
Equality and Human Rights Commission Helpline
Equality and Human Rights Commission Helpline Wales
3 Callaghan Square
0845 604 8810 - Wales main number. Open Monday - Friday 8am - 6pm.
0845 604 8820 - Wales textphone
0845 604 8830 - Wales fax
Equality Commission Northern Ireland
The Commission’s duties and functions include working towards the elimination of discrimination and overseeing the implementation and effectiveness of the statutory duty on public authorities to promote equality and good relations. The Commission is also responsible for promoting awareness of and enforcing anti-discrimination law on the grounds of age, disability, race, sex (including marital and civil partner status, gender reassignment, pregnancy and maternity), sexual orientation, religious belief and political opinion.
7 - 9 Shaftesbury Square
028 90 890 890 – Helpline
028 90 500 589 – Textphone
028 90 248 687 – Fax
In Wales, all forms of hate crime may be reported anonymously through the independent charity Safer Wales who have an online system at www.saferwales.com and freepost leaflets available across Wales.
Safer Wales Ltd
4th Floor East
113-116 Bute Street
029 2046 1564 - Tel
029 2046 1225 - Fax
Stop Hate UK
Stop Hate UK is a charity that provides independent and confidential support to people affected by Hate Crime. They provide confidential Hate Crime reporting services
in various areas of the UK, including a 24 hour helpline. Please check their list of areas carefully before calling
Stop Hate UK
PO Box 484
0800 138 1625 - 24 hour helpine
0113 341 0396 - Fax
07717 989 025 - Text
SupportLine provides a confidential telephone helpline offering emotional support to any individual on any issue. The Helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse.
Telephone: 01708 765200
Victim Support is the national charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected. They are not a government agency or part of the police and you don't have to report a crime to the police to get their help. You can call any time after the crime has happened, whether it was yesterday, last week or several years ago.
56 – 60 Hallam Street
0845 30 30 900 - Victim Supportline
Victim Support Northern Ireland
Victim Support Northern Ireland is the charity which helps people affected by crime. They offer a free and confidential service, whether or not a crime has been reported. They are an independent organisation - not part of the police, courts or any other criminal justice agency.
Annsgate House, 3rd Floor
70/74 Ann Street
Telephone: 028 9024 4039
Your local authority
Local authorities, as a key partner of local Community Safety Partnerships, often include hate crime in their plans for working with local partners such as the police to reduce crime and anti-social behaviour.
Race or Religion
Gypsy and Traveller
Asylum and Refugee
- GIRES has an online facility to report transphobic hate crime available at tcrime.net
The Sophie Lancaster Foundation can offer support and advice to individuals suffering abuse becuase of their lifestyle or cultural interests. They can also support schools and clubs in building safer enviroments for all.
Information about bullying
The students of Ms Clark's class at the Monument Charter School in the United States have been researching material to help reduce bullying. They want to share a resource with you that they found helpful. It is based in the USA, but has links to many helpful sites.
Thanks to the whole class for helping us and you can find the page by clicking here
(ACPO can not be responsible for the content of external websites)
Sorry to hear that bullying is a problem for you too, but it's good that we can help each other, even across the Atlantic.
Stay safe and best wishes from the Police in the United Kingdom