Organisations that can help
We understand that it is sometimes difficult to go to the police about hate crime. If you are a victim of hate crime or know someone who is, there are various support agencies in place to support and offer guidance.
ChildLine is the UK’s free 24 hour counselling service for children and young people, available by phone on 0800 1111 and online at www.childline.org.uk.
ChildLine deals with any issues which cause distress or concern to children and young people including child abuse, bullying, self harm, substance misuse, parental separation and pregnancy. The website also provides help, support and advice on a large range of topics which are a concern to children and young people.
ChildLine Advice packs
Citizens Advice Bureau
Citizens Advice Bureaus provide free, confidential and independent advice from over 3,000 locations including in bureaus, GP surgeries, hospitals, colleges, prisons and courts. Advice is available face-to-face and by telephone. Most bureaus offer home visits and some also provide email advice.
If you have information about people who commit hate crimes and do not want to talk to the police, you can contact Crimestoppers anonymously. You do not have to give your name, you will never have to give a statement to police, or go to court.
Telephone: 0800 555 111 (free to call)
Equality Advisory Support Service
The EASS has a Helpline to give information and guidance on discrimination and human rights issues. The service is free and fully accessible by phone, email, fax, post, video link for those who wish use BSL and has access to advocacy services for those with mental ill health and people with a learning disability. Chat facilities will also be launched soon.
Equality Commission Northern Ireland
The Commission’s duties and functions include working towards the elimination of discrimination and overseeing the implementation and effectiveness of the statutory duty on public authorities to promote equality and good relations. The Commission is also responsible for promoting awareness of and enforcing anti-discrimination law on the grounds of age, disability, race, sex (including marital and civil partner status, gender reassignment, pregnancy and maternity), sexual orientation, religious belief and political opinion.
7 - 9 Shaftesbury Square
028 90 890 890 – Helpline
028 90 500 589 – Textphone
028 90 248 687 – Fax
Stop Hate UK
Stop Hate UK is a charity that provides independent and confidential support to people affected by Hate Crime. They provide confidential Hate Crime reporting services
in various areas of the UK, including a 24 hour helpline. Please check their list of areas carefully before calling
Stop Hate UK
PO Box 484
0800 138 1625 - 24 hour helpine
0113 341 0396 - Fax
07717 989 025 - Text
SupportLine provides a confidential telephone helpline offering emotional support to any individual on any issue. The Helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at risk groups and victims of any form of abuse.
Telephone: 01708 765200
Victim Support is the national charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected. They are not a government agency or part of the police and you don't have to report a crime to the police to get their help. You can call any time after the crime has happened, whether it was yesterday, last week or several years ago.
56 – 60 Hallam Street
0808 16 89 111 - Victim Supportline
Victim Support Northern Ireland
Victim Support Northern Ireland is the charity which helps people affected by crime. They offer a free and confidential service, whether or not a crime has been reported. They are an independent organisation - not part of the police, courts or any other criminal justice agency.
Annsgate House, 3rd Floor
70/74 Ann Street
Telephone: 028 9024 4039
Your local authority
Local authorities, as a key partner of local Community Safety Partnerships, often include hate crime in their plans for working with local partners such as the police to reduce crime and anti-social behaviour.
Race or Religion
Gypsy and Traveller
Asylum and Refugee
The Stop LGBT Hate Crime Helpine is a 24/7 Telephone Helpline covering England, Wales and Scotland. The can be contacted by telephone on 0808 801 0661
The Sophie Lancaster Foundation can offer support and advice to individuals suffering abuse becuase of their lifestyle or cultural interests. They can also support schools and clubs in building safer enviroments for all.
Bullying and Cyber-Bullying
Ditch The Label, is a charity providing advice and support to people being affected by the issue of bullying. Their work is mostly digital and over the phone, and they support thousand’s of people every year all over the United Kingdom.